HIGH CONFIDENCE2 active sources
Monthly Churn
2.0%–3.5%
Logo churn rate
Annual Churn
22%–35%
Projected yearly
GRR
85%
Gross Revenue Retention
NRR
98%
Net Revenue Retention
Logo Churn Multiplier
1.20x
Contract mix impact
Win-Back Recovery
0.0%
No win-back program
Cohort AUC
9.4 months
Average customer lifetime
Health Score Estimator
Fastenr.co 40/35/25 weighted model · 8-week lead time
C
Score: 50/100
Churn prob: 35.0%
Usage Intensity40%
5/10
Feature Adoption35%
5/10
Support Trend25%
5/10
NPS Score (Optional)
−10 NPS = +10% churn · 75% find NPS predicts expansion more than churn
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